Terms of service
Wrolt Terms of Service
Last updated: 22/11/2025
Welcome to Wrolt. By accessing or using our website (wrolt.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. General
This website is operated by Wrolt. Throughout the site, “we”, “us”, and “our” refer to Wrolt.
We offer this website, its content, and all products available through it on the condition that you accept these Terms of Service.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms.
2. Online Store Terms
You must be at least the age of majority in your region to use our site or place an order.
You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction.
3. Products & Availability
Many of our products are made-to-order through third-party fulfilment providers (including Printful).
This means:
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Product availability may vary
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Colours, sizing and print placement may vary slightly between batches
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Production times can differ from product to product
We reserve the right to discontinue any product at any time.
4. Pricing
Prices are subject to change without notice.
Prices shown at checkout are final for your order.
For international customers, your bank or payment provider may charge additional currency or transaction fees — these are outside our control.
5. Accuracy of Information
We aim to provide accurate product descriptions, images, and details.
However, minor variations may occur due to:
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Screen display differences
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Print-on-demand production methods
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Supplier variations (e.g. garments manufactured in different regions)
6. Shipping
Shipping is handled by our fulfilment partners, and delivery times can vary depending on the product and customer location.
Some items may ship from the United States, Europe, China, or other international fulfilment centres.
By ordering, you acknowledge that:
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Delivery times are estimates, not guarantees
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Different items in the same order may arrive separately
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Customs processing may cause delays for some regions
Full details are available in our Shipping Policy.
7. Returns & Refunds
Due to the made-to-order nature of our products, we do not offer returns, exchanges, or refunds for:
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Wrong size
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Change of mind
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Incorrect colour choice
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Ordering errors
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we will assist you.
Full details are available in our Returns & Refunds Policy.
8. Accuracy of Billing & Account Information
You agree to provide complete and accurate billing, shipping, and contact information for all orders.
We are not responsible for delays or lost packages caused by incorrect information provided at checkout.
9. Third-Party Services
We use third-party providers (such as Printful and Shopify Payments) to process and fulfil orders. By using our site, you acknowledge that your data may be shared with these providers as necessary to complete your purchase.
10. Intellectual Property
All artwork, graphics, logos, product designs, brand names, and written content on this site are the property of Wrolt and may not be copied, reproduced, or reused without written permission.
11. Prohibited Uses
You may not use our site or products for any unlawful or harmful purposes, including but not limited to:
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Fraud
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Harassment or abuse
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Violating intellectual property rights
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Distributing harmful software
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Interfering with site functionality
We may terminate your access if you violate these terms.
12. Limitation of Liability
Wrolt is not liable for:
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Delays caused by shipping carriers or fulfilment partners
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Losses caused by incorrect shipping information submitted by the customer
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Customs delays or import duties
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Indirect or consequential damages
Our liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify and hold Wrolt harmless from any claims, damages, liabilities, and expenses arising from your misuse of our site or products.
14. Changes to the Terms of Service
We may update these Terms at any time. Changes take effect immediately when posted to this page.
Your continued use of the website implies acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms, you can reach us at: