Wrolt Returns & Refunds Policy

At Wrolt, every product is made to order. This helps us reduce waste, stay flexible with designs, and keep our quality consistent. Because of this, our return policy works a little differently from traditional retail.

Returns & Exchanges

Because each item is printed specifically for your order, we’re unable to accept returns or exchanges for:

• Incorrect size chosen

• Change of mind

• Colour preference

Please double-check size guides and product details before placing an order.

Damaged or Incorrect Items

If your item arrives damaged, misprinted, or incorrect, we’ll fix it — no hesitation.

Wrolt will replace or refund items that:

• Arrive with a printing error

• Arrive damaged

• Are incorrect compared to your order

To submit a claim, contact us within 30 days of receiving your order with:

• Your order number

• A brief description of the issue

• Clear photos of the problem

Once verified, we’ll arrange a replacement or refund at no additional cost.

Lost Packages

If your package is lost in transit and tracking shows no delivery after a reasonable time, contact us and we’ll investigate. If the carrier confirms it lost, we’ll replace the item.

Returns for Any Other Reason

We currently cannot accept returns for:

• Sizing or fit issues

• Change of mind

• Ordering the wrong variant

• Buyer’s remorse

We’re always happy to help with sizing questions before purchase.